Legal & Policies

PB ATELIER LIMITED PRIVACY POLICY

PB Atelier Ltd

Last updated: July 2025

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users. This Privacy Policy applies to the Practice and all Courses and Services offered by the Practice.

INTRODUCTION

PB Atelier is a limited liability company registered under the laws of the Federal Republic of Nigeria with its offices at 66 Ndidem Usang Iso Road, Calabar, CRS. ("PB Atelier Ltd" "we," "us," "our"). We operate the following websites (collectively referred to as the "Platform"):

pbatelier.xyz

The Platform allows its users ("User," "you," "your") to:

Access and download educational resources and materials
View, access, and purchase online lessons and courses
Sign up for mailing lists
Interact with other Users and teachers, provide feedback on the Services, and submit homework (collectively referred to as the "Services")

As part of delivering our Services and operating our Platform, we may, from time to time, process certain personal data that relates to Users.

We are committed to protecting and respecting your privacy. This Privacy Notice explains the basis on which personal data we collect from you will be processed by us or on our behalf. Where we determine the purpose or means for which your personal data is processed, we are the "controller" of your personal data.

CHANGES TO THIS PRIVACY POLICY

The Practice has the discretion to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

If you have any questions or comments about this Privacy Notice, please contact us at: info.pbatelier@gmail.com

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following information, which may include your personal data.

Account Information:

We require certain information from Users when they purchase online items via the Platform. This includes: [full name, email address, profile picture, and information relating to purchase or inquiry].

Order Information:

We require certain information from Users when they sign up for or order items via the Platform. This includes: full name, email address, billing address, and payment information.

Inquiry Information:

If a User submits a general inquiry via our Platform or via third-party platforms and service providers, we may process certain information about them. This includes: full name, email address, and any other information they choose to provide us in the message text.

Analytics Information:

We collect certain information about the device that Users use to access the Platform. This includes: operating system, application version, resolution, language, time zone, and IP address.

Marketing Information:

We offer certain subscription services for Users to sign up for via an online form on our Platform. When providing this type of service, we may process the following information about Users: full name and email address.

Comment Information:

We allow users to comment on certain content, and these comments are then published on the Platform and publicly available to other Users of the Platform to view. In order to enable this functionality, we may process the following information about Users: first name, photo, country of residence, email address, and any other information they choose to provide us in the message text. Comments Information will be publicly available to certain Users on our Platform.

Feedback Information:

When collecting feedback on the Services, we collect certain information relating to Users via third-party platforms and service providers. This information includes: full name, photo, country of residence, email address, survey responses, testimonials, and any other information they choose to provide us.

WHY WE COLLECT INFORMATION ABOUT YOU

To provide our Platform and Services to Users:

We may use Account Information, Order Information, Inquiry Information, Comments Information, and Feedback Information to deliver Services to Users as per the terms agreed between us. The processing of information in this way is necessary for us to understand how best we can support Users via the provision of our Services, communicate with Users, and deliver our Services to Users. This processing is also necessary for us to pursue our legitimate interests of: (i) improving the quality of our Services; and (ii) promoting PB Atelier’s commercial interests.

To manage our relationship with Users:

We may process Account Information, Order Information, Inquiry Information, Comments Information, and Feedback Information to properly respond to questions, inquiries, complaints, and support requests from Users. This processing is also necessary for us to pursue our legitimate interests of: (i) ensuring that we address any concerns or queries regarding our Services or Platform; (ii) correcting any issues experienced in relation to our Services or Platform; and (iii) improving the quality of our Services.

To maintain and improve our Platform:

We may process Inquiry Information, Feedback Information, Comments Information, and Analytics Information to analyze Users' use of our Platform, understand and resolve any issues relating to our Platform, and send information relating to any crashes or similar issues Users experience to a third party for further investigation. This processing is necessary for us to pursue our legitimate interests of: (i) ensuring that our Platform functions properly so that Users and other users have the best experience when using it; (ii) improving the quality and delivery of the Website and Services, and the experience of Users when using the Website and Services; and (iii) identifying and correcting any bugs on our Platform.

To market the Platform and the Services, and inform Users about updates:

Where Users have consented, or where it is otherwise lawful for us to do so, we may use Marketing Information and Feedback Information to publish testimonials of the Platform and the Services or send Users emails to keep them informed about our news, updates, latest projects, sponsored opportunities, and partnerships which may interest them. Where we rely upon their consent to do this, Users can withdraw their consent at any time by clicking the "unsubscribe" link at the bottom of any of our emails. We will retain Marketing Information for these purposes until you have unsubscribed from marketing communications or have withdrawn your consent for your Marketing Information to be used for these purposes.

DATA SHARING

Information will only be shared between us and third parties in the following ways:

Personnel:

We seek to keep your information confidential but may disclose it to our personnel insofar as it is reasonably necessary for the purposes set out in this Privacy Policy.

Merger or acquisition:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via a prominent notice on our Platform of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Required by law:

In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Enforcement:

We may also disclose your personal data to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property, or safety of PB Atelier Ltd, our customers, or others.

Third-Party Suppliers:

We use a range of suppliers to operate our business and provide our Services. Suppliers who may receive your personal data for the reasons set out in this Privacy Notice include:

IT Service Providers: We use a range of other suppliers to provide our business infrastructure, including email service providers, software providers, web hosts, IT support consultants, and suppliers of security technology.
Payment providers: Where you initiate a payment with us, your payment-related information will be processed by our payment providers.
Marketing platform providers: We use other suppliers to assist our business with its marketing activities, pursuant to which we may share your personal data.
Video communication platform providers: We use other suppliers to enable us to communicate with Users.
Survey administration software providers: We use other suppliers for the purpose of generating and collecting your feedback on the Platform and the Services.

DATA RETENTION

We will hold your personal data on our systems for as long as is necessary for the relevant purpose and to maintain business records for tax, legal, and regulatory reasons, or as otherwise described in this Privacy Notice.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes.

SECURITY

We will take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

CHILDREN

We do not knowingly solicit data from, offer Services to, or market to children under the age of 18. If you are under 18, or if a parent or guardian becomes aware that their child has provided us with information, please contact us at info.pbatelier@gmail.com

YOUR ACCEPTANCE OF THESE TERMS

By engagement with the Platform, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not engage the platform. Your continued engagement with the platform following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

CONTACT INFORMATION

If you have any questions about this Privacy Notice, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing us at info.pbatelier@gmail.com

PB ATELIER LTD — REFUND POLICY

PB Atelier Ltd

Last Updated: July 2025

This Refund Policy governs all purchases made through PB Atelier Ltd ("PB Atelier," "we," "us," "our") via our website and digital sales channels (the "Platform").

By purchasing any digital product, template, course, book, file, or downloadable resource from the Platform, you ("User," "you," "your") agree to the terms outlined below.

1. NATURE OF DIGITAL PRODUCTS

All items sold on the Platform—including but not limited to architectural templates, design resources, CAD/BIM assets, project documents, e-books, guides, mini-courses, video lessons, worksheets, and digital downloads—are intangible digital goods delivered electronically.

Because digital files cannot be returned, all sales are final and non-refundable, except in the limited cases expressly provided below.

2. ALL SALES ARE FINAL

PB Atelier maintains a strict no-refund policy for all digital products once:

The file has been downloaded;
The access link has been delivered;
Course access has been granted; or
The product has been viewed, accessed, or opened in any way.

This applies even if:

You purchased a product by mistake;
You changed your mind;
You do not have the appropriate software to open the files;
You believed the product would suit a purpose that it does not;
You downloaded the product but did not use it.

Users are responsible for ensuring that their devices, software, and skill level are compatible with the product before purchase.

3. LIMITED EXCEPTIONS (IF APPLICABLE)

Refunds may be granted only under the following exceptional circumstances:

a. Duplicate Purchase

If you accidentally purchased the same product more than once, we may provide a refund for the duplicate order.

b. Technical File Corruption (Unresolved)

If a file is corrupted or fails to download and our team is unable to provide a working replacement within seven (7) business days, a refund may be issued.

c. Unauthorized Transaction

If there is verifiable evidence that a purchase was made without your permission and is confirmed by your payment provider.

PB Atelier reserves the right to request:

Proof of payment,
Error screenshots,
Device information,
And any additional documentation required to verify your claim.

4. COURSES AND PROGRAM ACCESS

All course fees, training programs, or architectural education products are non-refundable once access has been granted, regardless of level of participation.

5. HOW TO REQUEST SUPPORT

If you experience a technical issue or qualify for an exception, contact us at: info.pbatelier@gmail.com

Include:

Your full name
Order number
Date of purchase
Description of the issue
Screenshots (if applicable)

PB Atelier will acknowledge your request within 5–7 business days.

PB ATELIER LTD — TERMS & CONDITIONS

PB Atelier Ltd

Last Updated: July 2025

These Terms & Conditions ("Terms") govern your use of PB Atelier Ltd's websites, digital platforms, products, and services (the "Platform"). By accessing the Platform, you agree to be bound by these Terms.

1. GENERAL INFORMATION

PB Atelier Ltd is a registered limited liability company in the Federal Republic of Nigeria with its offices at:

66 Ndidem Usang Iso Road, Calabar, CRS, Nigeria.

These Terms apply to all visitors, users, students, customers, and purchasers ("Users").

2. USE OF THE PLATFORM

Users may not:

Reproduce, distribute, sell, sublicense, or share any digital product beyond personal use;
Reverse engineer, extract, or repurpose any PB Atelier intellectual property;
Use course materials or templates for commercial resale;
Copy, modify, or redistribute any content as their own;
Engage in unlawful, harmful, or fraudulent activity on the Platform.

Any violation may result in immediate access termination without refund.

3. LICENSE TO DIGITAL PRODUCTS

Upon purchase, you receive a single, non-transferable, non-exclusive license to use the product for your personal or professional work only.

You may not:

Resell, redistribute, share, or upload our products to public libraries;
Package our templates into your own "compilations," "courses," or "bundles";
Claim authorship of any PB Atelier resource.

All templates, course materials, videos, text, and documents remain the exclusive intellectual property of PB Atelier Ltd.

4. PAYMENTS

All payments must be made using the approved payment gateways on the Platform.

PB Atelier is not responsible for:

Bank delays,
Payment gateway errors,
Currency conversion charges,
International fees imposed by your bank or provider.

5. NO GUARANTEES OR PROFESSIONAL LIABILITY

PB Atelier provides educational and informational digital products.

We do not guarantee:

Any specific architectural, design, or business outcome;
Approvals, compliance, or regulatory acceptance of any template;
Accuracy or suitability of resources for specialized projects.

Users are responsible for verifying all information before applying it professionally.

PB Atelier shall not be liable for project losses, professional errors, or decisions made using our digital materials.

6. INTELLECTUAL PROPERTY RIGHTS

All products, images, text, layouts, videos, CAD/BIM files, PDFs, and course materials on the Platform are the exclusive property of: PB Atelier Ltd

They are protected by:

Nigerian Copyright Law
International IP Treaties
Digital Millennium Copyright Act (DMCA)

Unauthorized use may result in:

DMCA takedowns,
Suspension of Platform access,
Legal action.

7. USER ACCOUNTS

Users must provide accurate information and safeguard their login credentials.

Account sharing is prohibited and may lead to access termination.

PB Atelier reserves the right to:

Refuse service,
Restrict access,
Terminate accounts,
Remove content

at its discretion.

8. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites. PB Atelier is not responsible for:

Their content,
Privacy policies,
Security practices,
Or service quality.

Users access such sites at their own risk.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

PB Atelier shall not be liable for:

Loss of data, profit, revenue, or business;
Software incompatibility;
Technical failures;
Indirect, incidental, punitive, or consequential damages;
Third-party service interruptions.

Your use of any digital product is entirely at your own risk.

10. MODIFICATIONS

PB Atelier reserves the right to:

Update pricing,
Modify content,
Change policies,
Revise these Terms

at any time without prior notice.

Continued use of the Platform signifies acceptance of any revised Terms.

11. GOVERNING LAW

These Terms are governed by the laws of the Federal Republic of Nigeria.

Any disputes shall be resolved exclusively in a court of competent jurisdiction within Nigeria.

12. CONTACT INFORMATION

For questions, support, or legal inquiries, contact: info.pbatelier@gmail.com